Is your revenue suffering?....Are you speaking to enough prospective customers?....Should you be talking with prospects across the globe?

Voicentric is a specialist marketing agency which helps companies understand, test and successfully roll-out telephone-based marketing, sales and customer contact campaigns. Specifically we undertake the following:

• Market perception and intelligence gathering
• Identifying potential customers in new markets
• Educating customers and prospects about new products and services
• Lead generation and appointment setting
• Sales fulfilment and direct sales
• Account Management
• Up-Selling and cross-selling additional products
• Customer satisfaction

We particularly specialise in complex products. Many of our clients operate in the scientific and research market arena, promoting leading edge instruments and consumables. Voicentric have developed an expertise in converting product complexity into communicable, powerful value propositions. Voicentric works with global organisations who want to take their message to potential customers wherever in the world they might be. We are UK company based in Durham, in the North East of England, and we service client needs for campaigns particularly in Europe and the Americas.

The Voicentric Difference

Simple - it's the people we employ. We have a unique relationship with the University of Durham -- one of the premier Universities in the UK -- where we are their 'employer of choice'. In a typical year we will have over 100 PhD students, postgraduates and undergraduates working for us. Contact Centres often have a small percentage of students. With Voicentric it is the norm.

Why not meet the staff? You'll be surprised at the calibre. These are the people who will be working on your programme. Even our office cleaner is doing a postgraduate MSc in International Management!

Want to find out more? Watch a short video about Voicentric and Durham.